Natural Family Company
Bio Toothbrush Twin Pack - Rivermint & Ivory Desert
How long will my order take to arrive?
I will have your order ready to dispatch within 24 hours of you placing the order. I use Australia post, so between 2-4 days.
How much is postage?
Postage is free if for all purchases over $50, otherwise it is a flat rate of $10. Currently we do not offer shipping overseas, but will as Natural Tonic grows.
How can I track my order?
Once your order is dispatched I will email you the tracking number. To track your order simply enter this number into the Australia post tracking website.
What if my package goes missing?
Please contact myself if your package has not been received within 5 days of receiving the dispatch email. I will lodge an investigation with Australia Post.
If the package is returned due to incorrect information given by the customer there will be a $10 redispatch fee to have this product sent to the correct address.
How do I know if my order has been successful?
You will receive an email confirming your order and payment once this has been finalised.
Can I change or add to my order once it has been placed?
In short, no! But please email me and I will see what I can do. Because I promise to dispatch by the next day this may not be possible, but I will try my hardest to get the correct order posted out to you.
What is your return policy?
Please notify myself within 7 days if your product is received broken or faulty, by emailing me through a photo. I will replace any broken or faulty products once the photo is received.
If you are unhappy with any of your purchases you may return them, and I will give you a credit to be used online.
Due to hygiene certain products cannot be returned.
To return a product please send to;
PO Box 4050
Please note items purchased on sale are non returnable.
What currency are the prices listed?
What are your security and privacy policies?
Natural Tonic will never share your email with a third party.
Handles made from non-GMO corn starch
Soft nylon bristles
Use minimum pressure and brush in a circular motion
Replace toothbrush every 6-8 weeks or earlier if worn
Replace after illness
Rinse thoroughly before & after use
Allow bristles to air dry
Bio Toothbrush disposal instructions:
Break off toothbrush head.
Discard thoughtfully. Check with local recycling programs if suitable (Nylon is recyclable).
Place the rest of the toothbrush into your compost.
Typically takes approximately 1 year to break down into a chalk like stick in a home compost. (90 days to break down in a commercial compost.)
Congrats! You have made the right choice - any way you dispose of this, you can be sure that these toothbrushes will not be land-fill for thousands of years to come - unlike many toothbrushes in use today.
Disclaimer: NFco Bio Brushes are made from Cornstarch, a naturally occurring material that is robust for personal use, though may not have the strength of a traditional plastic toothbrush. Caution needs to be used when brushing teeth as heavy/hard brushing may cause the head to snap off. Please note that dentists recommend minimal pressure when brushing teeth to avoid issues like receding gums, enamel erosion and increased sensitivity of the teeth.